We are currently offering the following payment options
Credit/Debit Cards and Net banking
These payments are processed and secured by our partner Direcpay. During payment select Pay with Direcpay.
Bank Wire [or] Bank Transfer [or] Bank Deposit
During payment select Pay with Bankwire. With your purchase you will receive our bank account data and we kindly ask you to transfer the amount due in advance to our account using your order ID. As soon as we received the amount, we will ship your order at once. Note that If Bankwire payment is not received within 2 days, the order will be auto canceled.
Some or Your Organizations/Company/University/School may need quotation and get them approved before making order. In this case please select the option "Bank Wire" in the check-out process and write us an email, that you need an invoice (mentioning order number). We will send you an Estimate/Quotation.
Payments status are changed at different stages, what they mean is listed here.
|Awaiting Payment||Default status for Bankwire payment, we are waiting for you to transfer the payment. If payment is not received within 2 days, the order will be auto canceled|
|Under Verification*||As soon as you make the order, this is the default status irrespective of payment methods. Normally for payment verification it takes some time (1 hour to 24 hours).|
|Online payments||Debit/Credit card and Net banking payment will take few hours to 24 Hours Max.|
|Processing||Once payment is verified and order is under process.|
|Shipped||When the order is dispatched via our courier partner.|
|Delivered||Once the product is delivered to the customer this status is applied. ( at this point the order is complete)|
|Canceled**||The order is canceled|
*Your bank and the payment gateway will process verification on your payments authorization within 24 hours. Once the payment pass verification, we will receive your payment and will start to prepare your order. If the verification failed, you will be notified via email.
**This state is applied to a order for any one of below reasons.
- canceled based on your request
- due to payment verification failure
- non payment (in case of Bank wire payment)
- not able to ship to your location|
Only those products which are returned from the customers as per the acceptable RETURN POLICY and for which the replacement is not possible will be eligible for refunds
- No cash/cheque refunds will be done
- Refunds are issued based on the payment method used at the time of purchase
- The refunds are done electronically (as credit to the relevant credit/debit card account used for the transaction)
- For Bank wire/Net banking payments buyer has to give the bank details to DIY-India/aSensar Team for refund processing
- The bank or payment gateway may apply fee or transaction charges, Buyer has to bear any transaction charges that occur during refund processing
- We offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.
- No Refund on Charge-back :If you paid by credit/ debit card, and the issuing bank has initiated a charge-back, you are not eligible for return/refund.