Q: Can you take customized order?
Due to limited resource, we DO NOT take customized order
Q: Can you do this project for me?
NO, We DO NOT undertake projects
Q: Is is possible to buy this products on behalf of us?
Sorry, We DO NOT
Q: Can I cancel a order ?
An order can only be canceled before dispatching.
An order cannot be canceled after dispatching, it can only be returned for refund.
Shipment and Logicstics
Q: Do you have your own logistics like Amazon, Flipkart, etc. ?
Short Answer is NO
e-Commerce is not our main business activity like Amazon or Flipkart. The goal of DIY-India.com is help the makers and hobbyists source the components and parts easier.
Q: What can ship via following modes?
- India Post (Normal and Speed Post) for all India.
- Professional Courier - for southern states like TN, KL, AP, TG, and KA
Q: How long does it takes for shipment to be delivered.
We post your order on your behalf via selected courier, post method. Since we don't have control over Post/courier, we don't know the exact time taken to deliver.
From our experience, the estimated approximate time to deliver are here
- 1-3 day for metros Metro's
- 4-5 days for Tier 2 cities (like Bangalore, Hyderabad etc.).
- 5-10 days for Tire 3 cites
- 15+ days for Villages, Small Towns, North East India and Remote locations
Q: What to do if the products is not delivered ?
You need to raise the complaint directly with India post/Courier. We will do our best to help you.
Q: I have selected speed post, but still not delivered?
As we have said already, we cannot guarantee the exact time taken to deliver the order.
Q: The order is not delivered within motioned time during order.
The time are approximate, the exact time may differ due to may factor, like climate, location, etc.,
Q: I need the product URGENTLY, can the delivery be speedup?
No, If you need something urgent, please DO NOT order it on DIY-India.com, better buy from local shop.
Q: How to register complain with India post
The details instruction for filing a complaint with India post can be found here